Question 1

How much do you charge for a Foundation Inspection?

Accepted Answer

That is a very good question! As you know, in Texas, many homes are affected by foundation problems. Every home is different and may require a different repair plan. So, the best way to decide what the cost of repairs is to have one of our foundation specialists analyze your home for the best repair plan. We feel that this step is so important that we offer it to you at no charge.

Question 2

How much does it cost to get my foundation repaired?

Accepted Answer

Every home is different and may require a different repair plan. The best way to determine the cost of repairs is to have one of our foundation specialists analyze your home. Schedule your free inspection today and we will provide you with a detailed repair plan and cost estimate.

Question 3

Do you provide references?

Accepted Answer

Yes! We most certainly do! Feel free to ask us for our list of references or you are welcome to visit our testimonials page.

Question 4

Do you warranty your work?

Accepted Answer

Yes! We stand behind our work with a warranty. Please contact us for full details on our warranty coverage for your specific repair.

Question 5

After installation, will my sheetrock or brick crack?

Accepted Answer

Sheetrock cracks that occur during a foundation repair are the result of old sheetrock separations going back into place during the actual lift. If these earlier cracks were repaired in some fashion or painted over, it is very probable that they will show it. Many times, however, these cracks don't form for 3–4 weeks following the repair. This is caused by the wood timbers in the walls which were previously warped and are now reforming to their original intended point.

Question 6

Should I do anything to help with the process?

Accepted Answer

Yes. An ounce of prevention is greater than a pound of cure. If at all possible, take items off of shelves on walls which are going to be affected by the lift. Although the movement is slight, it is repetitious which can cause some items to tip over and break.

Question 7

There's dirt all over my yard and I don't want to be left with a mess! Is this normal?

Accepted Answer

Absolutely. All of our work is hand dug for the piers. The dirt is usually placed on tarps and/or plywood. Once the work is completed, the soil which was removed is placed back into the holes. The excess soil will be used to grade/slope away from the foundation either where we did our piers or where you have a low spot — if possible. If you prefer not to have the low spots filled in, please just let us know and we can conveniently haul it off.

Question 8

Why do I need a plumbing report?

Accepted Answer

The plumbing report is a safety net for both you and us. There is a myth that foundation repair always causes plumbing leaks. In reality, foundation repair EXPOSES previous plumbing leaks. When the weight of the house is lifted off of the pipes, any plumbing leak will begin to expose itself. A plumber will let us know if we should pull off of a job due to plumbing or not. It should be noted that on pier & beam homes, initial plumbing reports are not as effective since the plumbing can be seen by the naked eye.

Question 9

Why do I need an Engineering Report?

Accepted Answer

You do not always NEED an engineering report. However, in over 95% of the homes that we repair, the engineering report is a must. It ensures a proper plan of repair, assists with issues that may arise during the actual lift, and provides assurance that the work was done properly so the home qualifies for a loan. An engineering report is also a requirement to pull the permit in most metro cities.

Question 10

Who do I give my payment to?

Accepted Answer

If your funds are due at the time of completion, we request that you give the check to the crew chief before they leave. If the payment is via credit card, please call the office with the crew chief to provide the credit card number for processing. We will always mail you a paid invoice with your warranty packet.

Question 11

When do I get any paperwork on the job like reports, receipt, etc.?

Accepted Answer

Once the work is completed, we schedule to have final reports completed. Once we receive this information back from the respective companies, we begin processing your packet to mail to you. This process varies by job and takes two weeks on average including mail time both ways. If you haven't received your packet after two weeks, please contact us to have us re-issue a new packet.

Question 12

What should I do if the Plumbing Company found a plumbing leak?

Accepted Answer

Unless we've had to pull off of the job, most likely it's not a huge ordeal. According to plumbing companies around the metroplex, about 30–40% of the homes that they perform tests on will test positive for sewage leaks. It is possible to get a false positive due to unknown variations in design from home to home, but you will want to have it looked at as soon as possible. You can either contact the plumber that was contracted to perform the evaluation or use a plumber of your choice.

FAQ'S